Privacy

Me Time Privacy Notice

This privacy notice explains how Me Time (Manchester) Ltd. t/a Me Time looks after personal information you give us or that we learn by having you as a client and the choices you make about marketing communications you agree we may send you.  This notice explains how we do this and tells you about your privacy rights and how the law protects you.

 

TOPICS:

 

ï What information we collect about you

ï How information about you will be used

ï Marketing

ï Employment

ï How long your information will be kept for

ï Where your information is kept

ï Access to your information and correction

ï Cookies

ï Other websites

ï Changes to our privacy notice

ï How to contact us

 

WHAT INFORMATION WE COLLECT ABOUT YOU

 

We collect information about you when you book an appointment for a service or treatment, visit the salon for a service or treatment, buy a product or apply for a job, whether contact is online, on paper, by email or over the phone.

 

The information you give us may include your name, address, email address, phone number, relevant history which may suggest that a service or treatment should not go ahead or certain products should not be used (eg allergies, pregnancy, skin conditions), payment and transaction information, IP address, and CVs.

 

For clients under the age of 16, we will only keep and use their personal information with the consent of a parent, carer or guardian.

We may also collect your image when you come into the salon from camera(s) situated inside the salon to give protection from theft or abuse of staff. The camera(s) are linked to an app which may record and keep the video footage for 5 days but is then deleted.

We may also ask you if we can take a photograph of the service we have provided you with eg new hair style so that we can put it on social media. If we do this we will ask your permission & if we have used a personal camera eg on a smartphone we will delete the image immediately we have uploaded it to social media. Your image will not be kept on a personal device for more than 6 hours.

HOW INFORMATION ABOUT YOU WILL BE USED

 

In law, we are allowed to use personal information, including sharing it outside the salon, only if we have a proper reason to do so, for example:

 

ï To fulfil a contract with you ie to provide the service or treatment you have requested and to communicate with you about your appointments

ï When it is in our legitimate interest ie there is a business or commercial reason to do so, unless this is outweighed by your rights or interests

ï When you consent to it: we will always ask for your consent to hold and use health and medical information.

 

We will therefore share your information with:

 

  • Providers of our salon software system Ovatu
  • Our transaction processors Izettle & Stripe
  • Our security camera system Nest

We have rigorous data protection and security policies in place with all our suppliers. We will not share your information with any other third party without your consent except to help prevent fraud, or if required to do so by law.

 

MARKETING

 

We would like to send you information about products and services which may be of interest to you.  We will ask for your consent to receive marketing information.

 

If you have consented to receiving marketing, you may opt out at a later date.

 

You have the right at any time to stop us from contacting you for marketing purposes or giving your information to third party suppliers of products or services.  If you no longer wish to be contacted for marketing purposes, please contact the Salon Manager

 

EMPLOYMENT

 

The information we collect about employees, the purposes it is used for and who it will be shared with is set out in our employment contracts and employee handbook.

 

HOW LONG YOUR INFORMATION WILL BE KEPT FOR

 

Unless you request otherwise, we will keep your information to contact you for a maximum of 1 year from your last visit to the salon/barbershop.

 

After a year we will delete all your personal information, except for your name, relevant client history (eg allergy test records which we keep for 4 years) and financial transactions (which we are obliged to keep for 6 years).

 

Information about unsuccessful job applicants will be deleted after four months.

See our data retention policy for further information, including employee data.

WHERE YOUR INFORMATION IS KEPT
Your information is stored within the European Economic Area on secure servers provided by Ovatu, Nest, Stripe and Izettle.  Any payment transactions are encrypted.  Sending information via the internet is not completely secure, although we will do our best to protect your information and prevent unauthorised access.

 

ACCESS TO YOUR INFORMATION AND CORRECTION

 

You have the right to request a copy of the personal information that we hold about you.  This will normally be free, unless we consider the request to be unfounded or excessive, in which case we may charge a fee to cover our administration costs.

 

If you would like a copy of some or all of your personal information, please contact Fiona Key.

 

We want to make sure that your personal information is accurate and up-to-date.  You may ask us to correct or remove information you think is inaccurate. You have the right to ask us to object to our use of your personal information, or to ask us to delete, remove or stop using your personal information if there is no need for us to keep it.

 

E-NEWSLETTERS 

 

We email e-newsletters to inform you about products, services and treatments provided by our salon.  You have the opportunity to unsubscribe from e-newsletters at any time.

 

E-newsletters may contain subscriber tracking facilities within the actual email, for example, whether emails were opened or forwarded, which links were clicked on within the email content, the times, dates and frequency of activity.  We use this information to refine future email campaigns and provide you with more relevant content based around your activity.

 

OTHER WEBSITES

 

Our website includes links to other websites.  This privacy notice only applies to this website so when you link to other websites you should read their own privacy notices.

 

CHANGES TO OUR PRIVACY NOTICE

 

We keep our privacy notice under regular review and we will place any updates on this webpage.  This privacy notice was last updated on 16/4/19

 

HOW TO CONTACT US

 

Please contact us if you have any questions about our privacy notice or information we hold about you:

ï By email: metimemanchester@icloud.com

ï Or write to us at Me Time, 52 Manchester Road West, Little Hulton, Manchester, M38 9US

Privacy information for Ovatu can be found at this link:

https://ovatu.com/privacy

Privacy information about Stripe can be found at this link:

https://stripe.com/docs/security/stripe

 

You also have the right to complain to the Information Commissioner’s Office.  Find out on their website how to report a concern:

www.ico.org.uk/concerns/handling